Effective Date: January 1, 2019
Last Updated: October 8, 2025

Welcome to Bhutib.com (“we,” “our,” “us”).
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from Bhutib.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you interact with our website or place an order, we may collect the following personal information from you:

Full Name
Mobile Number
Email Address
Shipping and Billing Address
Payment Information (processed securely through trusted payment gateways)

We do not collect any unnecessary personal information or data unrelated to order processing.

2. How We Use Your Information

We use your personal data strictly for the following purposes:

To process and fulfill your orders
To send order confirmations, shipping updates, and related customer service communications
To respond to your inquiries or requests
To maintain records for business and legal purposes

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with third-party service providers only when necessary to complete your purchase, such as:

Payment Gateways – to securely process your payments
Shipping Partners – to deliver your order to your address

Each third-party service we work with is required to handle your information responsibly and only for the purpose of providing their service.

4. Data Retention

We retain your personal data only for as long as necessary to complete your order and ensure customer service satisfaction.
Once your order is fulfilled and closed, your data is securely removed from our active systems, unless required for legal or accounting obligations.

5. Data Security

We take reasonable and appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
All payment information is handled through secure, encrypted channels in accordance with industry best practices.

6. Cookies and Tracking

At present, Bhutib.com does not use cookies, analytics, or tracking technologies for marketing or advertising purposes.
If we introduce cookies in the future, this policy will be updated, and users will be notified accordingly.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data once your order is completed
Withdraw consent to data processing where applicable

To exercise these rights, please contact us via email at:
📧 contact@bhutib.com

8. Children’s Privacy

Our website is not directed at individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will promptly delete it.

9. Legal Compliance

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and relevant data protection rules.
Any disputes arising shall be subject to the jurisdiction of the competent courts in Kalimpong, West Bengal, India.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be available on this page, with the “Last Updated” date clearly stated at the top.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your information is handled, please reach out to us:

📍 Bhutib.com
Relli Road, Hat Bazar, Kalimpong – 734301
📞 +91 7699232458
📧 contact@bhutib.com