For International Orders WhatsApp Us→ Track order Help & support

Track your order

Enter your order number and the email you used at checkout. No account or password needed.

Your order number is in the email “Your Bhutib order has been received!” and on the page you saw after placing the order. It looks like #7441.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What each status means

  • Processing: we have your order. For stitched garments we confirm your measurements on WhatsApp, then cut and stitch.
  • On hold: we are waiting on something, usually a measurement or a payment. Check your WhatsApp.
  • Completed: your parcel has left us. You will have an email titled "Your order from Bhutib is on its way!"
  • Cancelled: cancelled at your request, or the payment window closed. WhatsApp us to reorder.

Stitched garments reach you in 6–9 business days from your order across India, a little longer for remote pincodes. Free alteration if the fit is off.

Can't find it, or need it by a date?

WhatsApp us with your name and phone number. We reply in about a minute, day or night.

WhatsApp us

Questions

No. Your order number and the email you used at checkout are enough. If you do have an account, log in and open My orders; a Track Package button appears there too once the courier has your parcel.

In the email “Your Bhutib order has been received!”, and on the page you saw right after placing the order. It looks like #7441. With or without the # both work.

The number and the email have to belong to the same order. Check for a typo, and use the email you typed at checkout, not the one you log in with. If it still fails, WhatsApp us your name and phone number and we will find it.

We email you the moment your parcel leaves us, with the subject “Your order from Bhutib is on its way!”. For the courier’s live tracking, look the order up on this page: a Track Package button appears in the result once the courier has your parcel. It is also under My orders if you have an account.

Yes, as long as we have not cut the cloth. For stitched garments we confirm your measurements on WhatsApp before cutting anyway, so reply there. For ready-made pieces, message us before dispatch.

Message us on WhatsApp as early as you can. Once cutting has started, our refund & return policy applies.